If you have questions or problems with your service, please contact MapQuest® Navigator Support by completing the email form below, calling
1-888-835-6270, or sending a separate email to
navigator@mapquest.com.
If you wish to cancel your MapQuest® Navigator subscription, please provide the details below. Please provide as many details as you can to avoid delays in your cancellation request.
* Items in RED are mandatory.
Thank your for subscribing to MapQuest® Navigator. A confirmation email will be sent to you as soon as your subscription is cancelled.
*Please note that cancellations are processed on the next business day. If we cannot process your cancellation based on the information you provided, as customer support representative will contact you within the next business day. If you send your cancellation request before the end of your trial you will not be charged.
Billing cycles are on a monthly basis starting from the day you received the activation code by text message. If you asked to cancel your subscription before your next billing cycle and the request was processed only after the next cycle had begun, you will be refunded for the entire amount charged for that month.